Customer Testimonials
Cynthia Rodriguez was awesome.
Walter is a great salesman. Very professional and helpful. This is my 3rd car and couldn’t be any more happier for me and my family. Thank you always.
What initially started as a very friendly and positive experience with a car dealership quickly went downhill! The issue involved the handling of a leased vehicle which was turned in to DCH Montclair Acura with the expressed assurance that DCH would handle the administrative and payoff issues. After tendering what I consider to be a substantial downpayment, I discovered that not only was the matter handled at a snail's pace, but it ended up costing even more money. I ended up being charged an acquisition fee and had to be faced with the frustration of repeated "this is ... Read More DealerRater - Oct 2, 2026
Excellent
Walter was wonderful to work with. Very accommodating, patient and knowledgeable. I highly recommend a visit!
Walter is the best salesman! This is my third lease with him. He is very accommodating and attentive. Walter will go above and beyond to make sure you are happy and satisfied. I will continue purchasing my vehicles with Walter for as long as I can.
Walter is a pleasure to work with. This is my 8th car from this dealership!
Walter is our preferred salesman. We are loyal customers and he’s always been professional accommodating and gives us a fair price for our leases. We highly recommend him.
Walter is my go to. I just got my 5th MDX from him. If you’re looking for an SUV that punches way above its weight class visit Walter.
Tony was extremely helpful. The team made the whole process easy and quick. Highly recommend this dealership.
Walter was excellent. He is professional, knows the customer, what they want and gave the best deal. I highly recommend him. I am a very happy customer.
Attn: fellow NJ auto shoppers. Are you looking for an amazing -stress free car buying experience? If yes, then swing by DCH Montclair Acura and ask for Walter Goldman. Walter is a kind, patient, and very knowledgeable auto sales specialist. He will test drive the car with you, go over the car in detail, and then finalize the deal using their Full Transparency pricing -- no tom foolery with hidden fees here - which frankly is a breathe of fresh air. Needless to say, we left the dealership with our new Acura and have become a DCH / Lithia convert. THESE ... Read More DealerRater - Aug 15, 2026
Walter is very knowledgeable and worked with me through the entire process I would highly recommend working with him through this process
Walter was very helpful, listened to our concerns and questions and helped us find what we were looking for in an easy manner! Super friendly and very knowledgeable! Appreciate all the help!
Cynthia is a great advisor. Thanks
Service was excellent but the waiting area needs to be updated.
Your technician/mechanic David does excellent work and he's very professional! He explains the wok in layman's terms so i can Truly understand.
William was really professional and helpful. I really appreciate his service
Walter and Sam were great and we really appreciated the service
Would just like to give a thank you to sabe he was excellent helped close the deal on my acura adx, he made it more than possible for me to drive off the lot with it today even though I was a bit hesitant, this location was very a great experience would recommend them to anyone looking for a car!
Best experience! Mr. Bader gave us the best service! Acura at Montclair is where you wanna go to get your new car!!!
Walter G was great! Saved us a trip and got us a great deal! Great experience 🙂
Walter is wonderful. He is very knowledgeable and attentive to our needs. I highly recommend him if you are looking for a car.
Worst service department. Stay away from this Acura dealer. They told me two hours. Then after waiting 4 hours told me hasn’t even taken car back. They don’t honor anything they say. DONT GO THERE!
It was a great experience. Walter and Jay got me the best deal on the market quickly and easily.
Worst service department ever. They called me that I needed recall done. Told me it would take three hours. I scheduled the appointment to wait. After 4 hours they told me they hadn’t even taken my car in to start and to come back another day. The representative was nice, so it’s no reflection on him, but stay away from DCH Acura in Verona as they clearly have no regard for customers.
Cooperation with Paul was awsome
Worst experience I ever had. I’ve been trying to purchase a car now for days. I can’t even get the decency of getting a call back. I even put a credit app so they know I was a serious buyer, but it’s impossible. It’s like they don’t want to do business with out-of-state people. I asked very simple things a video of the car just so I can see it up close and then I even said never mind the video let’s just get the finance situated so I can show up there this ... Read More Google - Jul 29, 2026
I purchased an Acura MDX 2 months ago for my wife. Car rides beautifully, it practically feels brand new. Thank you DCH, your name says it all. Thank you Walter
Awesome people works there Specially Paul
I had a good experience here today with Matthew Gomez . Getting a car for the first time was a tedious process and he stood to help a hour after close to make sure that we had all our questions answered and we ended up closing a deal that we were comfortable and happy with.
Received an email for offers if I buy another Acura from them (bought one 3 years ago). I call the dealership number and am transferred to sales where clueless Zeeshan Zafar answers. I am quoted a number for my trade in (give or take a few hundred for condition after inspection) and I am told the car I am interested in is at the dealership. I am also promised incentives for my customer loyalty purchase.
So I drive over 2 hours from PA to go purchase the car.
1.) The car wasn't even on the lot
2.) The trade in value for my ... Read More Google - Jul 25, 2026
It was great working with Tony and Eric
Easy to schedule appointment. Tony was very knowledgeable and helpful. Helped step by step to make it a pleasurable experience.
Tony was very easy to work with!
Bader was excellent, very professional, very caring, compassionate, was just great. My experience of dealing with Bader and getting this car was excellent. I would recommend him to everybody that needs a car.
I had a wonderful experience with Sabe, he was very helpful and knowledgeable. He made my experience that much more memorable. So grateful!
Thank you Sabe and Anthony for the excellent service provided today. They worked with me and managed to get me into the car that I wanted. I would definitely recommend coming in and asking for them, they will get you into the car you want.
I had a fantastic experience leasing my first car, and a huge part of that was thanks to Sabe. He took the time to help me find exactly the car I wanted, worked within my budget, and made the entire process smooth from start to finish. His professionalism, transparency, and genuine customer service made all the difference. I truly appreciated how seamless he made the experience and would highly recommend asking for Sabe if you’re looking for a new car!
Sabe and Jay were unbelievably helpful in getting me into the 2026 acura mdx. They walked me through everything I needed to regarding the car and financing. They worked with me to make sure I was very comfortable before moving forward. I would recommend anyone looking to get into an acura to come see them.
⭐☆☆☆☆
I came to DCH Montclair Acura fully prepared to purchase a vehicle, but I left extremely disappointed with the entire experience.
The biggest issue was the lack of transparency. After discussing my trade-in, it appeared that additional fees and markups were added to the deal that felt unjustified, making it seem as though the dealership was trying to make up for the value of my trade rather than presenting a fair, straightforward offer. Whether intentional or not, it completely destroyed my confidence in the pricing.
Beyond that, the customer service was far below what I expected from an Acura dealership. ... Read More Google - Jul 21, 2026
I had an absolutely amazing experience working with Tony today! From the moment I walked in, he was welcoming, professional, and genuinely interested in helping me. He took the time to answer every question I had, explained everything thoroughly, and made sure I felt comfortable throughout the entire process. I never felt pressured—instead, I felt like Tony truly cared about helping me make the best decision for my needs. His knowledge, patience, and positive attitude really stood out, and I left feeling confident and well taken care of. If you’re looking for someone who is honest, attentive, and ... Read More Google - Jul 21, 2026
Used the online service to check listings and inquire over the weekend about their vehicles. I received a quick response after normal service hours allowing me to set up an appointment the next day. Friendly service since I walked in the door. Everyone was very knowledgeable and helped make the buying process as painless as possible. Shout out Keith for helping me today and for answering all my questions.
We recently purchased Acura Integra and Roger helped us throughout the process. Great communication skills as he explained every questions we have about the car and the whole process. However, I have never purchased a car from a dealership that didn’t even car wash the car nor wipe down the inside seats. I don’t expect car detailing but at least wipe it down as it was dusty. They did put a bow and a paper down on the carpet to show that it was cleaned but it was not. So disappointing. Also, when you purchase a car make ... Read More Google - Jul 18, 2026
(Translated by Google) Excellent service (Original) Excelente servicio
Paul was great at securing my Acura - excellent customer service - answered all our questions
Walter Goodman great guy Easy to work with
Matt and Erik great service very professional
Steve my service coordinator was fabulous outstanding I would like to have him Everytime I come in for service When I made the appt with someone she told me it would take 2 days a rented a SUV so I did Steve did all the work in 4 hours so impressed with the customer service with Steve
It was great dealing with Walter and Jay. They really went over and above everything to make it happen. Thank you guys so much for everything.
Had a great experience purchasing my 2025 Acura Integra with Paul’s help. I traded in my Jeep Rubicon, and he made the entire process smooth, transparent, and stress-free. He was knowledgeable, patient, and took the time to answer all of my questions without any pressure. I really appreciated his honesty and professionalism throughout the process. If you’re looking for a salesperson who genuinely cares about helping you find the right car, I highly recommend asking for Paul. Thanks again!
Roger and staff are amazing and made my 1st purchase experience excellent, I definitely recommend my family and friends to buy from DCH Acura
I had an amazing experience buying my new car, and I can’t thank Matt and Jay enough for making the entire process smooth and stress-free. From the moment I walked in, they were friendly, knowledgeable, and never made me feel pressured. They took the time to answer all of mine and my dads questions, worked with me to find the best financing option, and made sure I was comfortable every step of the way.
Matt and Jay went above and beyond to make this one of the easiest car-buying experiences I’ve ever had. Their professionalism, honesty, and great ... Read More Google - Jul 11, 2026
I appreciate everything about this place! The staff was extremely helpful & knowledgeable, in specific (Matt & Eric from sales) made the deal a smooth experience. I couldn’t be more happier. I’m very big on professionalism and honesty. I promise you this is the place to go too! Thank you again Acura of Montclair !!
The staff was very helpful!
My daughter loved her Acura BUT, there were all types of issues starting with the salesman and ending with turning lease back at scheduled time of 11 A.M. and receiving a call the same day at 5 P.M. asking my daughter why she missed her 11 A.M. to return lease appointment. Appears to be a communication problem within the dealership
Walter Goldman is an excellent salesperson. I recommend him to anyone seeking to purchase an Acura.
Ghosted by their internet sales manager and when I called to discuss a vehicle I was interested in, I could hardly get a word in with the unbelievably rude salesman that I spoke to. 0/10 would not buy a car from here.
I’ve purchased 4 vehicles from DCH Acura previously and had positive experiences until my latest purchase. The salesman promised me they would cover the requisition fee from the lease I returned. However, almost a month after I purchased the car, I find out they never paid the requisition fee and returned the car to the manufacturer late. After speaking with the salesmen again, he denies promising this to me. Now I have to pay the $495 requisition fee.
What a poorly run establishment! I have been given the run around for days! Poor service! Lack of professionalism!
Awful experience with DCH every step of the way and we wouldn't recommend them at all.
The purchase experience was heavily marred by the pushiness of Walter who didn't not seem to listen to our concerns well, and hid/buried the information about extra costs and stipulations. Management defended his actions and did nothing to offset the misinformation that got us to the purchasing table.
We shouldn't have even bought a car after the unethical business practices but afterwards, we found that the car had some misaligned bodywork that we weren't able to tell in the ... Read More Google - Jun 25, 2026
Once again Walter did a great job getting us back into an MDX. So helpful, professional, and easy to work with. Thank you Walter!!
AVOID. When people warn you about the scammers of dealerships, they say it for a reason, I purchased a used vehicle here at DCH Montclair in February. For MONTHS, I had to chase them down for my plates. I was ignored, never called back when asked where my plates were and constantly told it was a MVC issue. I finally took the liberty to file a complaint with MVC Bureau Investigations. Turns out, DCH sold me a car that never had the Odometer signed and my title was being held. I SHOULD have gone after them for that, as that ... Read More Google - Jun 23, 2026
AVOID. When people warn you about the scammers of dealerships, they say it for a reason. I purchased a used vehicle here at DCH Montclair in February. For MONTHS, I had to chase them down for my plates. I was ignored, never called back when asked where my plates were and constantly told it was a MVC issue. I finally took the liberty to file a complaint with MVC Bureau Investigations. Turns out, DCH sold me a car that never had the Odometer signed and my title was being held. I SHOULD have gone after them for that, as that ... Read More Google - Jun 23, 2026
I had an extremely disappointing experience leasing a 2026 Acura MDX from DCH Montclair Acura. I worked with Keith Mickens, and what should have been a straightforward process turned into a frustrating ordeal that took over five hours—despite being a returning customer on my third Acura.
From the start, the experience felt off. When I asked to test drive the vehicle, I was questioned as to why I would even want to, with the explanation being, “It is brand new and in perfect condition.” That statement proved to be completely inaccurate.
Upon leaving the dealership, I noticed multiple issues, including ... Read More Google - Jun 22, 2026
I walked not expecting much, but Walter G said tell me your wish and made it come true! Love DCH Montclair Acura!
It was a pleasure doing business with Walter. I walked in to test drive a car and made a deal. I am very happy! Thank you!
I have been leasing cars from DCH Montclair Acura for years. Walter Goldman is my guy! I can't thank him enough for always being so courteous, knowledgeable, and goes the extra mile. If you're looking for an Acura, please visit DCH Montclair Acura for the best sales.
Walter made the car buying experience smooth & seamless. I can see why he has been in the business 20 years. He’s very knowledgeable & patient. I would recommend to my friends & family in a heartbeat.
Shady shady shady!! I would not recommend this dealership, very dishonest. I called this dealership and spoke to Jay Jaber, a manager at the dealership. I specifically asked him if there were any issues with the car I was planning to purchase. His exact words were “no, we don’t put out cars that way.” Upon initiating the purchasing process, I was sent “condition photos” of the vehicle. In addition to the multitude of scratches and dings on the car, the front windshield had a large crack in it! Very disappointing process and will never consider them again for a ... Read More Google - Jun 16, 2026
My wife and I worked with Salesman Walter who made the process of leasing another vehicle with Acura in Verona an excellent experience. We will be back.
I purchased this vehicle in February 2026, and less than six months later it has already become a costly and frustrating experience.
The first issue was my registration. As my temporary plates were about to expire, I called the dealership multiple times and could not get anyone to return my calls. It took over a week just to speak with someone. I was eventually told they couldn't process the registration because they couldn't read my insurance information. No one thought to call, email, or send a notice asking for another copy. Instead, the issue was ignored until my son ... Read More Google - Jun 13, 2026
Walter treated me well at DCH Acura. Made the process easy, would recommend him to anyone looking for a new car / lease.
Not too happy about the car washing service gone. That gave it a luxury touch. Bring the car wash back.
Service department does not return calls or respond to the text chain that they provide so it’s difficult to know when your car is ready. Recent Repairs were incomplete and didn’t fix the issue. Technician seems to have worked on the wrong issue based on the service report but since no one will call me back I can’t be sure what was done or not done. All I can say for sure is the issue was not fixed. If your issue is not under warranty I would not bring your car here.
They made the process quick and were helpful. Got me the car I wanted. Walter was amazing, went above and beyond. Looking forward to working with him in the future. I recommend this dealership!
If I could’ve given, no stars, I would have. Do not even think about buying a car from this dealership. We purchased a car a month ago and we’re told they would handle getting our registration and license plates. They have not and the temporary plates expire on Tuesday. Monday is a federal holiday so we can’t get new temporary plates before they are expired. I have called the dealership to address this issue 13 times in the past two weeks and I get the same answer every time: “ I’m looking into it. I’ll find out ... Read More Google - May 23, 2026
Walter made our experience smooth and simple! His attention to detail and willingness to get us what we need was amazing. Highly recommend! Looking forward to working with him again in the future.
Walter was a great salesman to work with. It was a quick and easy process.
Went in on a Saturday for an oil change and recall issue at 8:40 AM after work and left at 4:15 PM. The person who assisted me told me that it would take 2-3 hours to service my car for a recall dealing with the brakes, but instead I sat there hours and hours without updates until I got fed up and walked to the part of the building where they were servicing my car and spoke to a mechanic. I could understand that my car issue was more complex, but staying there 8 hours without a loaner vehicle is crazy. There were ... Read More Google - May 16, 2026
Walter was great he helped us out and we are going home with a new car! Definitely will recommend to friends and family.
Excellent quality service. Appreciate Walter’s professional approach, while providing personal attention to answer my questions.
I’m very disappointed with my recent service experience. I was told that a simple oil change would take about four hours, but instead the car was kept for the entire day with no real explanation. On top of that, I brought my vehicle in to replace a speaker that was crackling — a repair that’s covered under warranty — and was assured it would be taken care of the same day. It’s now been two days.
Communication and reliability are extremely important, especially for a dealership brand like Acura. Unfortunately, this visit fell far short of expectations. I hope ... Read More Google - May 12, 2026
Had a VIP appointment on May 7 to test drive the MDX Type S. Was told the car was being brought around. After 20+ minutes of being passed between salespeople and having my license taken, was suddenly told a test drive required a credit check or purchase commitment upfront. Left without a test drive. Coming from BMW this experience was shocking. Acura deserves better dealers than this.
I purchased a 2021 Acura RDX certified pre-owned from this dealer in November of 2024. Trading in my car, I was met with a great salesman and sales manager that worked with my trade, downpayment, and got me quickly approved within my monthly requirements. Fast forward to March of 2026. I went to explore trading this vehicle in for something else and was told by a different dealer that this car had an accident. According to Montclair Acura in 2024, the car came in off lease, was certified pre-owned, had only 1 owner, a clean Carfax, and no accidents. Montclair Acura never told me that ... Read More DealerRater - May 7, 2026
Update: No response from Montclair Acura.
I purchased a 2021 Acura RDX certified pre-owned from this dealer in November of 2024. Trading in my car, I was met with a great salesman and sales manager that worked with my trade, downpayment, and got me quickly approved within my monthly requirements. Fast forward to March of 2026. I went to explore trading this vehicle in for something else and was told by a different dealer that this car had an accident. According to Montclair Acura in 2024, the car came in off lease, was certified pre-owned, had only 1 owner, a clean Carfax, and no accidents. ... Read More Google - May 1, 2026
