How To Retrieve Your Acura Radio And Navigation Codes
Vehicle Identification Number (VIN)
Every automobile has a unique Vehicle Identification Number (VIN) that contains information about that vehicle. You can find your 17-digit VIN:
- At the base of your vehicle’s windshield, on the driver’s side
- On your vehicle’s registration
- On your insurance statement or proof-of-insurance card
- On your Honda Financial Services statement
- On new owner surveys or customer satisfaction surveys sent by American Honda Motor Co., Inc.
- Valid VIN numbers use the letters A-Z and numbers 0-9, except for the letters I, O, and Q. If the VIN is not working properly, check to see if letters and numbers have been accidentally inverted. Make sure the letter O was not entered in place of the number 0. Also, make sure the correct number of characters has been entered.
Phone Number and ZIP Code Matching Those on File
For security purposes, we verify ownership by comparing the phone number, zip code, and VIN you enter with those we have on file. Unless you have updated these values through Customer Services, the phone number and zip code will be those on file at the time the vehicle was purchased.
Device Serial Number: Radio Codes
There are several places to find your device’s serial number:
Anti-Theft ID Card
The Radio/Navigation Code and the device unit’s serial number are listed on the anti-theft ID card that comes with the vehicle. The card is usually placed in the glove box at the time of delivery.
Control Unit
The Radio/Navigation Code and the device unit’s serial number are listed on the anti-theft ID card that comes with the vehicle. The card is usually placed in the glove box at the time of delivery.
Device Display
For year 2001 and later models, you may obtain the serial number from the device display
All models
- Turn the ignition switch to ON
- Turn ON the device and confirm that the display reads CODE. If you don’t see this message, pull the backup fuse for 1 minute and then return to step 1
- Turn OFF the device
- Press and hold the 1 and 6 radio preset buttons and turn ON the device
- The first screen displays a U and the first four digits of the serial number (for example, U2200).
- The second screen displays an L and the last four digits of the serial number (for example, L0055).
- Ignore the U and L, and write down all eight digits.
2004 – 2008 Acura TSX with Navigation System
- Turn the ignition switch to ACC (I).
- Turn on the audio unit, and make sure you see CODE in the upper display. If you don’t see this message, pull the backup fuse for 1 minute, and then go back to step 1.
- Turn off the audio unit.
- Press and hold the top halves of the SEEK/SKIP and CH/DISC bars, and then press and release the PWR/VOL knob. This display toggles between two screens.
- The first screen displays a U and the first four digits of the serial number (for example, U2200).
- The second screen displays an L and the last four digits of the serial number (for example, L0055).
- Ignore the U and L, and write down all eight digits.
Device Serial Number: Navigation Codes
There are several places to find your device’s serial number:
Anti-Theft ID Card
The Radio/Navigation Code and the device unit’s serial number are listed on the anti-theft ID card that comes with the vehicle. The card is usually placed in the glove box at the time of delivery.
Control Unit
The navigation system serial number label is located on the control unit. This is where the removable DVD is stored.
Device Display
Note: The serial number cannot be obtained electronically on the navigation screen.
You can retrieve unlock codes for Radio and Navigation Devices at https://radio-navicode.acura.com/ during the following hours:
- Monday to Friday 4:00 AM to 9:00 PM PDT (Pacific Daylight Time)
- Saturday 4:00 AM to 6:30 PM PDT
- Sunday 4:00 AM to 9:00 PM PDT