How To Retrieve Your Acura Radio And Navigation Codes

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Acura Vehicle Identification Number (VIN)

Every automobile has a unique Vehicle Identification Number (VIN) that contains information about that vehicle. You can find your 17-digit VIN:

  • At the base of your vehicle’s windshield, on the driver’s side
  • On your vehicle’s registration
  • On your insurance statement or proof-of-insurance card
  • On your Honda Financial Services statement
  • On new owner surveys or customer satisfaction surveys sent by American Honda Motor Co., Inc.
  • Valid VIN numbers use the letters A-Z and numbers 0-9, except for the letters I, O, and Q. If the VIN is not working properly, check to see if letters and numbers have been accidentally inverted. Make sure the letter O was not entered in place of the number 0. Also, make sure the correct number of characters has been entered.

Acura Phone Number and ZIP Code Matching Those on File

For security purposes, we verify ownership by comparing the phone number, zip code, and VIN you enter with those we have on file. Unless you have updated these values through Customer Services, the phone number and zip code will be those on file at the time the vehicle was purchased.

Device Serial Number: Acura Radio Codes | NJ + NY

There are several places to find your device’s serial number:
Anti-Theft ID Card
The Radio/Navigation Code and the device unit’s serial number are listed on the anti-theft ID card that comes with the vehicle. The card is usually placed in the glove box at the time of delivery.
anti theft id card

Control Unit

The Radio/Navigation Code and the device unit’s serial number are listed on the anti-theft ID card that comes with the vehicle. The card is usually placed in the glove box at the time of delivery.

Device Display

For year 2001 and later models, you may obtain the serial number from the device display

All models

  1. Turn the ignition switch to ON
  2. Turn ON the device and confirm that the display reads CODE. If you don’t see this message, pull the backup fuse for 1 minute and then return to step 1
  3. Turn OFF the device
  4. Press and hold the 1 and 6 radio preset buttons and turn ON the device
  5. The first screen displays a U and the first four digits of the serial number (for example, U2200).
  6. The second screen displays an L and the last four digits of the serial number (for example, L0055).
  7. Ignore the U and L, and write down all eight digits.

2004 – 2008 Acura TSX with Navigation System

  1. Turn the ignition switch to ACC (I).
  2. Turn on the audio unit, and make sure you see CODE in the upper display. If you don’t see this message, pull the backup fuse for 1 minute, and then go back to step 1.
  3. Turn off the audio unit.
  4. Press and hold the top halves of the SEEK/SKIP and CH/DISC bars, and then press and release the PWR/VOL knob. This display toggles between two screens.
  5. The first screen displays a U and the first four digits of the serial number (for example, U2200).
  6. The second screen displays an L and the last four digits of the serial number (for example, L0055).
  7. Ignore the U and L, and write down all eight digits.

Device Serial Number: Navigation Codes

There are several places to find your device’s serial number:

Anti-Theft ID Card

The Radio/Navigation Code and the device unit’s serial number are listed on the anti-theft ID card that comes with the vehicle. The card is usually placed in the glove box at the time of delivery.
anti theft id card

Control Unit
The navigation system serial number label is located on the control unit. This is where the removable DVD is stored.

Device Display
Note: The serial number cannot be obtained electronically on the navigation screen.

You can retrieve unlock codes for Radio and Navigation Devices at https://radio-navicode.acura.com/ during the following hours:

  • Monday to Friday 4:00 AM to 9:00 PM PDT (Pacific Daylight Time)
  • Saturday 4:00 AM to 6:30 PM PDT
  • Sunday 4:00 AM to 9:00 PM PDT

Acura Radio Code FAQs for Drivers in Verona

1. Why is my Acura radio asking for a code while I am driving around Montclair?

If your vehicle’s battery was recently disconnected, drained, or replaced, or if your vehicle lost power, the anti-theft system automatically locks the audio unit. To restore your radio, navigation, and display functions, you will need to enter your unique radio retrieval code.

2. How can I locate my Acura radio code myself before visiting DCH Montclair Acura near Clifton?

You can usually find your radio code in a few places without leaving home:

  • On a small anti-theft ID card stored in your glove box alongside your owner’s manual.
  • Stamped on a sticker located inside your glove compartment or center console.
  • Online through the official Acura Radio & Navigation Code Retrieval website by entering your VIN and device serial number.

3. What steps do I take to retrieve my radio serial number near Bloomfield?

For most modern Acura models, turn the ignition to ON, ensure the radio is OFF, and then press and hold pre-set buttons 1 and 6 simultaneously while turning the radio ON. An 8-digit serial number will appear on the display screen. For older models, the serial number can be found printed on the back of the radio unit itself.

4. How do I enter the anti-theft radio code once I get it, and what if I make a mistake while in West Orange?

Use the preset buttons on your audio system to enter the 5-digit code. Once the final digit is entered, the audio system will automatically unlock. If you enter the code incorrectly 10 consecutive times, the system will temporarily lock you out. To reset it, leave the ignition in ACC/ON with the radio powered ON continuously for 1 hour, or remove the main radio fuse for 10 to 15 minutes before trying again.

5. Can the service team at DCH Montclair Acura assist drivers from Caldwell with unlocking their Acura radio?

Yes. If you are unable to find your radio code online or need assistance retrieving your device serial number, bring your vehicle and proof of ownership to the service department at DCH Montclair Acura. Our factory-trained technicians will look up your code and get your Acura audio system working properly again.